An African-American male hotel clerk named Craig has gone viral on social media for his response to a racist white woman who called him the N-word Sunday. When she popped up at the front desk asking to have a room booked at the unidentified establishment, Craig calmly refused. See what he said.

Looking at videos and photos of Nichol from a few years ago, it’s hard to recognize the woman she is today. For 20 years, she lived life as a transgender man who went by the name Esco in the clubs and streets of LA until she had a real encounter with Christ.